Reviews

From 262 reviews
Joann C

First time user. They picked us up at the airport. Our flight was a little late but the driver was at baggage claim. My husband has back issues and the car was close to baggage claim so he didn’t have to walk very far. The return trip to …

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via TripAdvisor
Pauline Hkju

Prompt responses, on time and very helpful as we were potentially going to miss our flight and need to reschedule. Will definitely use again!

via Google
barrybox2018

On time and very professional service for airport transfer. Always our first choice when visiting NYC.

via TripAdvisor
Alex W

On time pick up, super clean vehicle and very courteous driver. Will definitely use your services in the future.

via Google
jctarheel

Great service great ride and super nice limo. I would have given 5 star if driver would have been waiting for us with sign out.

via Google
Albir A

Driver came on time, Great Service.

via Google
Sasha Stephens

I hired NY City Limo to pick up my daughter when she came home from college. She landed at Newark and the driver met her in the terminal and carried her luggage. She has never stopped talking about how great the airport limo service was. I …

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via Google
Neil Alston

When I called for a ride to the airport on short notice the man who I spoke to was extremely accommodating. I think it must have been the owner. He had a car at my door the next morning at 5 AM. The driver was very polite and got me to my …

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via Google
Diane Pieloni

A 5 Start service! Will definetly go for it again! Driver on time, clear indications and amazing car up-grade! Thank you NYCityLimo, you made my parents arrival at NY amazing....

via Google
Iñaki l

The entire process was easy, professional and satisfactory.

I booked a black 10 people stretch and received exactly that.

Although the driver was late due to an accident near the airport (JFK) the communication was good and the operator …

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via TripAdvisor
Jennifer Y

I tried to make a reservation online at 9:30am for a 1:30pm pickup from mid-town Manhattan to JFK (hotel’s advice that would be plenty of time). After not getting the reservation officially confirmed by 11:30, I called customer service and …

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via Google
Nikki R

We had a pleasant experience with NY City Limo. We booked them for a wedding on August 18th and the staff was beyond amazing. Our driver was Laura and she arrived on time and was very accommodating to our request. They price was the most …

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via Google
RaymondCB

The driver was waiting for us at the airport when we arrived. We had a seamless transfer from the airport to the hotel. Would use them again.

via TripAdvisor
Brian M

Dear readers,

This business did an exceptional job for me. I would definitely recommend its services to everyone.

Sincerely,

Brian Pacini

via Google
Ines M

Super user-friendly service during booking and payment processes! We found some bumps along the way 🙂 but NY City Limo personnel went all the way to make it happen and everyone was happy in the end. Definitely recommend!

via Google
Katherine Keaton

The limo service was amazing! Our driver Diego was prompt and excellent on my wedding day, even when it started pouring!! I didn’t get wet at all from the limo to the ceremony space & Diego waited patiently and helped everyone with their …

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via Google
peeshCharleston_SC

Good reliable service. Would highly recommend this service. Driver showed up on time and did a great job. Would use service again.

via TripAdvisor
Chris M

I booked with NYC Limo last minute and they scrambled to get me a ride. The next day I had them booked again and had to change plans during the day. Once again they accommodated without any negative words or actions. I will use them …

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via TripAdvisor
Johan H

Excellent service. Friendly driver, nice car. Driver kept waiting for us at JFK although we had a delay of 1h.

via TripAdvisor
ym rosen

Needed a last minute limo for a wedding, NYcitylimo was the ONLY Company in the tri state area that was willing to help me. Great service before & at actual event. Nice vehicles and great prices. Will defiantly use them again!

via Google
James P

Airport service to and from LaGuardia was worry free...The driver was helpful, on time and respectful. The car was exactly as promised. I would definately use them again.

via TripAdvisor
Favorites2171

Great experience with NY City Limo we used them for an airport transfers and they were great came 15 minutes earlier with great driver and clean car 5 star all around

via Google
GD&PS LLC

We have used them couple of times night out in Manhattan and we loved them 5 star all around. If We need to use limos this is the only limo company that we will use thank you NY City Limo for making out night great.

via Google
Charles Y

I utilized New York City Limo Service recently on two rainy days in Manhattan. Same driver both days made life easy for us in difficult weather conditions running around in suits. Loved the service, easy to confirm and use. Will use New …

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Response from business owner

Charlie,

Thank you very much for taking a minute and sharing you experience with NY CITY LIMO, We really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via Google
Anders Skov

Going back to Denmark we decided to drive to the airport with style!. Driver on time, car was a stretched limo, much better than expected. Price compedetive.

We were really happy!

Response from business owner

Hi Anders,

Thank you very much for taking a minute and sharing you experience with NY CITY LIMO, We really appreciate it.

We are very happy that we made you happy with our service 🙂

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via Google
scledbetter

I was truly impressed with NY City Limo. They went out of their way to communicate and make my family feel like they were the only ones they were servicing in NYC. I rode in a yellow cab while in NYC before and that was a white knuckle ride…

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Response from Archili A

Hello,

Thank you very very much for taking sometime and giving us a 5 star review, we really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via TripAdvisor
John Everett Torres

Best Limo Company in NYC. When you are taking a limo ride you want to be treated like royalty right? Well you get that with NY City Limo! I have used them a few times now. Always prompt and courteous. The first time was with 10 friends …

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Response from business owner

John

Thank you very very much for taking a minute and sharing you experience with NY CITY LIMO and other people on Google, We really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via Google
J G

This was a last-minute call. The driver was excellent and patient. We had a lot of luggage at the airport for the midnight arrival flight that came in after 1:30 a.m. The car (GMC Suburban) was clean and in excellent condition and roomy for…

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Response from business owner

J G,

Thank you very much for taking a minute and sharing you experience with NY CITY LIMO, We really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via Google
Martin H

Perfect experience – at the end of our roundtrip and hectic 24 hours in NYC we decided to start our way home as relaxed as possible.

After going through reviews of several services for transport from Manhattan to JFK we chose NY City Limo. …

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Response from business owner

Thank you very much for taking a minute and sharing you experience with NY CITY LIMO, We really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via Google
Craig B

Fantastic company. Very easy to find driver after passing through Newark Airport. Driver excellent and took the time to take a few photos before we departed on our journey to Manhattan. Simply superb experience and would definitely use …

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Response from business owner

Craig,

Thank you very much for taking a minute and sharing you experience with NY CITY LIMO, We really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via Google
Amy Teresa Griffin

NY City Limo really came through for me! Last Sunday I wanted to have a stress free trip to the Broadway Show with my very frail, elderly Mom and NY City Limo service was great! They arrived on time, helped with the wheelchair and got us to…

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Response from business owner

Amy,

Thank you very much for taking a minute and sharing you experience with NY CITY LIMO,

We really appreciate it.

Best Regards,

NY CITY LIMO

via Google
Rebecca M

We had a long layover in JFK and wanted to go into town to show family members the city. Our experience was perfect! Our driver knew how to navigate the city to maximize our sightseeing and enjoyment. He was kind and helpful, too!

Response from Archili A

Thank you very much for sharing your experience with other members of TripAdvisor and giving us 5 star review we really appreciate it! We are looking forward providing excellence of service in future. Best Regards, NY CITY LIMO

via TripAdvisor
Ronda G

This was our first time in NYC. I booked a limo for our last night and what a great experience! From the time he picked us up to the time he dropped us off...it was incredible! The driver took us to some beautiful places to get out and take…

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Response from Archili A

Thank you very much for sharing your experience with other members of TripAdvisor and internet we really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via TripAdvisor
Nancy M

I used NYC Limo for airport pick up and drop off. Easy website to navigate. You pick your car which is a very nice option. They have a very nice selection of cars available. The driver met me inside terminal just as promised. The car was …

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Response from Archili A

Thank you very much for sharing your experience with other members of TripAdvisor and giving us 5 star review we really appreciate it!

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via TripAdvisor
Robert Weinberg

From making the reservation, to flawless confirmation, smooth pick up and return trip, I couldn't be happier. I arranged this for an elderly friend of the family and compared to other limo services, they needed no hand-holding, no endless …

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Response from business owner

Robert,

Thank you very much for taking a minute and giving us 5 star review,

We really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via Google
Nancy Mayer

This is my go to car service in New York. Customer service is a pleasant to deal with. My drivers always come early and wait for me. Their prices are fair. Would definitely recommend!!! 🙂

Response from business owner

Thank you very much for sharing you experience with Google and other people all over the internet.

We really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via Google
Reuben Rorie Tilley

After reading many Google reviews, I decided to go with NY City Limo as the limo service for a very important week of meetings for our company. All the customer service staff was wonderful and did any and all they could to ensure that each …

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Response from business owner

Reuben,

Thank you very much for 5 star rating we are looking forward providing excellence of service in future.

Best Regards.

NY City Limo

via Google
Dominik Prinz

Good Customer Resolution Service.

Response from business owner

Thank you very much for taking a minute and sharing you experience with NY CITY LIMO, We really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via Google
Geir H

I booked a stretch limo for our trip from Newark Liberty to NYC, and what an amazing experience that was! The driver waited for us with my name on an iPad, he was very polite, and he took the biggest suitcase. The limo was awesome! The …

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Response from Archili A

Hello Guys!

Thank you very very much for taking sometime and sharing your experience.

We really appreciate it.

We are looking forward providing excellence of service in future and making your whole family happy again.

Great picture of you guys by the way thanks again.

Best Regards,

NY CITY LIMO

via TripAdvisor
Ronald Powell

On time, efficient, clean ride to airport from our hotel! Courteous driver!

via Google
Angelina Tamela Donahue

We just used NY City Limo this week to transport our family to and from LaGuardia Airport for our vacation flight. We have 2 small children that require a booster seat and a car seat. NY City Limo was able to provide both seats, as well as …

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via Google
Friskie55

I never had ridden in a limo before. Traveling from NYC to JFK with 5 other family members. Lovely limo, clean, nicely appointed with ice and drinks. Professional, polite driver.

via TripAdvisor
Crypto Sally

Manager was great – I had an issue with my flight and needed another car several hours later and he not only accommodated but upgraded me as well.

Response from business owner

Hi Sally,

Thank you very much for taking a minute and sharing you experience with NY CITY LIMO, We really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via Google
Alyssa Karaki

Great ride and excellent customer service!

via Google
mike axelrod

I live in San Francisco . My wife, daughter and granddaughter made a trip to NYC.

There were several stops on their NYC itinerary so I went to Google to find limo services.

NYC limo was on my list to call. Once I spoke to someone named …

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via Google
Ciarra H

This is the 2nd year we have used NY City Limo and we plan to keep using them for years to come! They are professional, always on time, and well priced!

via TripAdvisor
Jeremiah McGuire

Wonderful experience with courteous and friendly drivers!!

via Google
JC Meng

We hired NY City Limo for round trip service btwn JFK & our mid-town hotel for our week long stay in NYC. Communication before pick-up was excellent + drivers were prompt, courteous, and drove safely on the expressway and also in-town. Also…

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via Google
robert h

Used them 3 times while in NYC. All driver on time, professional and knowledgeable. Will never use anyone else.

via TripAdvisor
Ed Smith

First class yet again and the driver Armen was good and very personable

via Google
fraukewirsching

Perfect! The limo was fantastic and our driver Diego was the best! Very, very friendly! Water and icecubes were included; Champain we have brought by ourselves. There was also a possibility to hear your own music from mobile phone. You only…

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via TripAdvisor
John Plaut

Arrived a couple of minutes before requested time, kindly service, pristine vehicle —> great experience

Totally recomendable!!

via Google
შპს მ

We used them couple of times while we were in NYC including airport transfers and night out in Manhattan me and my wife were very happy we will use again NY City Limo thanks to our driver Diego

via TripAdvisor
Pedja Vorotov

I will always recommend this company for all your personal travel needs. Very professional – we are impressed! I am sure that we will always hire this company in the future, I am looking forward to continue our cooperation.

via Google
vasil k

Excellent service From pick up till arriving in our hotel. Kind driver comfortable and very clean car.. Definitely will use it again.

via TripAdvisor
billbengen

Retained their services to and from airports to our hotel in midtown Manhattan. Timely and communicative, first-rate all the way. We were booked for an SUV on the return trip, but they showed up in a stretch limo, what fun (no extra charge…

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Response from Archili A

Thank you very much for taking time and writing your great experience with NY CITY LIMO,

We are very happy at NY CITY LIMO that we make our costumers happy and we will continue providing 5 star service.

BEST REGARDS,

NY CITY LIMO

via TripAdvisor
Archi A

rented a 10 passenger limo for my wife, daughter and eight other moms and fifteen year old girls. They were ecstatic and the limo was decadent. The driver understood his audience and made sure they saw the sites and bumped the music for …

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via TripAdvisor
Nik Smith

Good customer service, easy booking.

Free upgrade to a stretch limo due to sedan not being available.

Archi the manager was very helpful and responded quickly.

Will use again 👍

via Google
Mohammad Alosaimi

Driver was there, Limo was very clean would book again.

via Google
Joshua Bass

I rented a 10 passenger limo for my wife, daughter and eight other moms and fifteen year old girls. They were ecstatic and the limo was decadent. The driver understood his audience and made sure they saw the sites and bumped the music for …

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via Google
Lawrence Gaulkin

Driver met us at baggage claim but had to walk back to parking to retrieve his car. He went above and beyond to accommodate unexpectedly large baggage load.

via Google
Pierce Liu

Very good service!

via Google
H. Ron Simpson

Booked a trip from the airport to our hotel, and then a return trip five days later. From reservations, to the friendly driver, the beautiful car. They far exceeded our expectations. The next time I get the opportunity, they will be my only…

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Response from business owner

Ron Thank you very much for a great review we really appreciate it.

We wish all the BEST from NY CITY LIMO

via Google
Yulia Dovgalyuk

We had an amazing time celebrated the bachelorette party! Good price and service.

Response from business owner

Thank you very much for your feedback we really appreciate it,

We will be be glad to provide 5 star service again for you in future!

Best Regards,

NY CITY LIMO

via Google
DJ

Had a very good experience with Archi who was very professional regarding my day. We had terrible weather with snow but it didnt stop driver from doing a great job. Limo was well maintained and sharp. Highly recommend service.

Response from business owner

DJ this is Archi and I would like to give you personally big thank you Im very happy that you loved our service!!!

Best Wishes From NY CITY LIMO.

via Google
tornike gabrichidze

Thank you very much NY City Limo,

Me and my girlfriend hired NYC Limo for a night out in NYC for 7 hours we had a great time with out driver it was a clean limo with complimenatry champagne with ice in the vehicle,

Thank you very much ill …

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via Google
nikoloz lezhava

Wow in two words I am very impressed by the company 5 star all around I had great experience in NYC with stretch limousine, we did tour of NYC with driver Diego who was very very good and great!

Thanks Ill be using you guys in future and …

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via Google
Kenny Fried

The best and most reliable service for limos and executive Suv’s and cars.

Response from business owner

Kenny,

Thank you very very much for taking time and sharing your experience.

Best Regards,

NY CITY LIMO

via Google
Yinuo Chen

Great limo service! Will def book it again 🙂

Response from business owner

Thank you very much for taking time and sharing your great experience with NY City Limo.

via Google
marc pullman

5 star service with very polite driver and very clean car. Bubbles on ice in the car when we got in complimentary too! No extra charges and an overall awesome experience for the money paid. Had to call the driver as we landed at the right …

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via Google
David W

Driver on time, friendly and to hotel on time

Josh Nagy

Just wanted to say thanks. Absolutely perfect trip to NYC. The trip started off great due to the professionalism from the staff at NY City Limo. There is a lot of constructIon at LGA but the driver had a solution for the pickup and could …

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via Google
Shawn S

Fab service and friendly staff. Prosecco on ice in limo on pickup from jfk as requested 🥂. Would use again!!

David Carver

Small issue of communication and I believe I paid for meet and greet pickup even though it was not possible. Part of the issues are because of work at LGA and part is on communication from the company/driver.

via Google
Sarah S

We wanted to see Christmas lights. This was a perfect solution to avoid the cold weather! Thank you NYC limo for a remarkable evening

Leonardo Grinstein

Excellent limo service. I used 2 times, with a great experience in both. I will use it again.

Response from business owner

Thank you very much for your feedback we look forward providing excellent service in future.

via Google
Tamara Sanders

Driver was on time and very professional! However I paid for the meet and greet and leave a personalized message to be used on the sign and it wasn't!! New York for Christmas was a surprise Christmas gifts to my girls and I wanted them to …

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via Google
David L

A seamless and professional experience with great drivers and comfortable vehicles . The drivers arrived early for all pickups. I am delighted to highly recommend NY City Limo for both business as well as private requirements for anyone…

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Austin C

My son and fiancé enjoyed being looked after, and the service was great

He should know, I have a chauffeur company myself Maserati Chauffeur Drive

lpkank

Had a couple issues but the friendly staff made everything right as best they could

via Google
Museum Miniatures

Nice driver and comfortable car. Landed at La Guardia though and, not sure if this is normal, had a looooooong walk to the car located in a parking garage. Driver should have gotten the car after he greeted me and picked me up at the curb.

Response from business owner

Thank you very much for your feedback, Unfortunately it is normal at LGA airport, it is a long walk from the terminal to parking lot (this is only at the Terminal you have arrived) other terminals are close to walk. So for future if you will arrive at the same terminal please request curb side pick up, because if driver is doing meet and greet then it would take him very long time for him to do a meet and greet then go back get the car and driver back to the terminal.

Hopefully this will help you and our future costumers.

Best Regards.

NY CITY LIMO

via Google
LEONARDO GUEDES VIANNA

All Great !! Tks

Response from business owner

You are welcome Leonardo, we are looking forward providing great transportation service agin whenever you will need it.

Best Regards,

NY CITY LIMO

via Google
Courtney Allen

We took NY City Limo from JFK to our hotel in Times Square. Sein was waiting for us when we got to baggage claim. He toted our luggage to the car and loaded it for us. He even took a picture of my Mom, daughter, and I since we were …

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Response from business owner

Thank you very much for your great review and we are very happy that we made your trip memorable and pleasant. We are definitely looking forward providing transportation for all of your needs in New York City for future.

Best Regards,

NY CITY LIMO

via Google
Eleonora Steinberg

We use the NYC Limo Service every time we come to New York City!Very dependence and accurate !

Highly recommend!

Response from business owner

Thank you very much for your great review we really appreciate it.

We are looking forward providing great and great service all over whenever you will need within New York City with NY City Limo.

Best Regards,

NY CITY LIMO

via Google
Bjørg Kari Tollehaug Rust

Safe and comfortable driving. Nice and service-minded owner

Response from business owner

Thank you and thank you again for your great review.

Best Of Luck,

NY CITY LIMO

via Google
James Hymes

My brother came to visit me in New York from Chicago. I thought I would show him how we New Yorkers do things so I had him picked up at Kennedy in a white Mercedes Benz from NY City Limo. I had used this company before so I was certain that…

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Response from business owner

Thank you very much for you great feedback.

via Google
Emilija Cvijanović

First time in NY with the clients and was lucky enough to discover NY City Limo Service. Actually, a friend of mine recommended them, so I figured why not give it a go. I travel non-stop and have clients very high up the latter. They want …

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Response from business owner

Thank you very much for your great feedback.

We look forward providing great transportation in New York City with NY City Limo whenever you will need it.

Best Of Luck

NY CITY LIMO

via Google
Kristian ZIMMERMANN

After small Reservation Problems a amazing trip with Stretch-Limo in NY! The Driver was nice and know very good Locations to stop for a photo of NY-Skyline and Brooklyn Bridge!

Response from business owner

Thank you very much for your great feedback and giving us another chance to provide our excellent service.

Best Regards.

NY CITY LIMO

via Google
Betty Benford

I have hired NY City limo on several occasions and they have been consistently good in every way possible. They are punctual, professional and drive safely. The cars are new and always immaculate. I am what you call a satisfied customer.

Response from business owner

Thank you very much for you great review.

We are looking forward providing great service in future whenever you will need to use NY City Limo within New York.

Best Of Luck.

NY CITY LIMO

via Google
Peter & Sue Jones

Excellent Limo service from Newark International to NYC on 14th September 2017. The driver met us in the terminal, helped with our bags and was very pleasant to talk to. I would recommend NY City Limo

Response from business owner

Thank you very much for your feedback and recommending our business to your family and friends.

Best Regards,

NY CITY LIMO

via Google
Gyorgyi Tollar

Thanks for the excellent service. The driver was nice and professional, amazing and clean car, wonderful experience!

via Google
Ritesh Mahtani

Very courtesy, patient, punctual, and safe driver. I booked this 2 nights before my daughter's bday party and they were great to accommodate.

I would definitely and highly recommend NY City Limo!!

Response from business owner

Thank you very very much for your great feedback and for recommending our business.

Best Regards.

NY CITY LIMO

via Google
James Lawson

Excellent service – driver was professional and right on time.

via Google
Benedicte REY SUARES

Wonderful time in the limo, nice points of view and tour inside Manhattan!

Go peacefully...

via Google
Damian Velazquez

The driver was nice and the car was amazing. The best part is that pulling up the the location and everybody wants to know who the car

via Google
Davor Frleta

Had a wonderful experience. Our limo driver, Diego, was very professional and took us around for a bit of sightseeing before our dinner reservation. The limo was very clean and full stocked. Highly recommend!

Response from business owner

Hello Davor,

Thank you very much for taking time to write your great experience with NY CITY LIMO,

We are very happy that you loved our service.

Best Regards,

NY CITY LIMO

via Google
tasha henderson

Our flights were being constantly delayed and even a cancellation over the day. NY City Limo Service was extremely gracious and accommodated all of our scheduling needs. The limo was extremely clean and Tonio the limo driver was extremely …

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via Google
Born Pretty

Excellent service

via Google
Patricia Roberts

Good, timely service. Vehicle very clean. A comfortable ride.

via Google
Andrew Huffman

I took my kids for a Nyc night tour with Archi and the Panamera. It could not have been a better experience, incredibly accommodating and friendly conversation with the boys about cars and the city. The flexibility on the table me we had …

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via Google