Reviews

From 90 reviews
Gina Vanacore

First time i ever used the car service, extremely impressed very professional and will definitely be using them again !!!

via Google
Yana Belyakova

Great service 5 star all around

via Google
Tommy Hallmark

On time , very professional

via Google
K2625ZHmariaa

Absolutely great. Even though there was a little delay when we arrived it wasn’t their fault. The delay was due to all the construction at the airport. They were very prompt to pick us up after our trip to take us to airport. They were very courteous and professional. One of our…

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Billy Brown

Very happy with the service and how nice the driver was veachle was very nice as well

via Google
Timothy Strachan

Arrived in New York JFK. Driver was on time and waiting at Baggage Claim. The entire ride experience was great. Driver was really nice.

via Google
Jennifer Smith

We could not have had a smoother and more professional experience. Will definitely use again!

via Google
Matt McWilliams

Our driver arrived promptly at the pick up time and location, and was very courteous.

via Google
Brandon Larracuente

We chose this pick up service because it was among the cheaper options out of all of the other ones we researched. The service was great other than the fact that we had to ask the driver to come into the airport to assist with our bags. …

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Fernando Ramos

I got a great limo for a day

via Google
Gavin Hoesch

The wife and I took the kids & grandkids to see the BIG APPLE, We done it right in a LIMO 3hrs. Seeing Times Sq. Rockefeller Center Tree and all the Christmas window decorations we could soak up down 5th Ave....Louis our driver was top …

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Response from business owner

Thank you very much Gavin for your rating. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
ARAM83ful

GREAT SERVICE, FRIENDLY STUFF, WILL WORK WITH YOU WITH YOUR SCHEDULE AFTER RESERVATION

Response from business owner

Thank you very much for your rating. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
Mimi Wyche

I had a 3:30 am pickup, and the driver was there early, no hassles. only reason for four stars instead of five is that I had to call back twice to ask for an email confirmation.

Response from business owner

Thank you very much Mimi for your rating. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
Eric Attayi

Prompt, patient, and polite. We had a wonderful experience getting to our hotel. Thank you.

Response from business owner

Thank you very much Eric for your rating. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
Paul B

Our first ride with them had a small hiccup but they were quick to make it up to us and that is what makes a company great in my opinion. For their efforts and outstanding customer service they deserve 5 stars and we will certainly come …

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Response from business owner

Thank you very much Paul for your rating. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
Kathy Roe

We had an excellent experience with NY City Limo Service. I would definitely use them again, and would gladly recommend them to anyone. They were very accommodating and prompt, and our driver George was great!! He was very helpful and …

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Response from business owner

Thank you very much Kathy for your rating. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
Kim San Miguel

I took my mom to NYC during Christmas for the first time, and surprised her with the limo service as our airport pickup. The driver was about 15 minutes late, so the surprise of having someone waiting for us at baggage claim didn't happen …

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Response from business owner

Thank you very much Kim for your rating. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
Crystal Weeks

Our driver was very professional. The limo was nice and clean. The driver loaded our luggage and unloaded our luggage. I was only disappointed with the meet and greet. We had to meet the driver outside. Otherwise, I would have given 5 …

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Response from business owner

Thank you very much Crystal for your rating. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
Cristy Miller

Great service!

Response from business owner

Thank you very much Cristy for your rating. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
XAV BORDIER

(Translated by Google) Mister GEORGE is perfect

Good experience

(Original)

Mister GEORGE is perfect

Good expérience

via Google
Jackie Bertolo

Great service!

Response from business owner

Thank you very much Jackie for your review. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
LEVAN GALAXY RIM & TIRES

Great service!

Response from business owner

Thank you very much Levan for taking some time and sharing you experience with NY City Limo and other Google review readers this helps a lot us and other people on the internet.

Best Regards,

NY City Limo

via Google
Mike Moran

Great service – they arrived early and the entire process was perfect. Will definitely use them again!

via Google
marina dzebisashvili

Great Prices and brand new vehicles and great drivers

Response from business owner

Thank you very much Marina for your review. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
David J

Great service and the driver was very nice.

Response from business owner

Thank you very much David for your review. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
Lindsay Sell

Great and friendly staff to work with. George was my driver and was on top of my reservation and helped me figure out exactly where to go with the airport having construction! Would def use again.

Response from business owner

Thank you very much Lindsay for your review. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
Jane H

Super service .. thank you so much for making the beginning and end of our trip seamless, smooth and relaxing

Matt K

Had to change the pick up time and place a couple of times. This was dealt with on the phone no problems.

via TripAdvisor
Alice M

We treated ourselves (3 adults, 12 and 5 year old) to a limo from JFK to Harlem and a return in a town car. Both the drivers were on time and courteous. Cars spotlessly clean and both trips stress free. Would definitely use them again.

Response from AAARCHI

Thank you very much Alice for taking some time and sharing you experience with other Tripadvisor review readers we really appreciate it. Best Regards. NY CITY LIMO

via TripAdvisor
ninajardim00

Amazing. The driver arrived 15min earlier and he was very nice and polite. He even stopped so we could buy more wine after the bottle we took ended. I really recommend.

Response from AAARCHI

Hi Nina, Thank you very much for taking some time and writing a review we really appreciate it. Best Regards. NY CITY LIMIO

via TripAdvisor
georgek326

My wife and I were treated like royalty on our Newark airport to NYC airport transfer with NY City Limo. Our driver, Vasili, was courteous, professional, personable and an excellent driver. I will always utilize NY City Limo for our New …

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Response from AAARCHI

Thank you very very much for taking sometime and sharing your experience with NY CITY LIMO

via TripAdvisor
Jennguyen95

I cannot say enough good things about this company. Despite having several flight delays, Archie still managed to take care of us. He kept in constant touch with me about our flight. His drivers are professional and courteous. I would recommend this company over and over.

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Response from AAARCHI

Thank you very much for your review. Best Wishes. NY CITY LIMO. ARCHI

via TripAdvisor
StanUSA2014

We were greeted at JFK. The driver David helped with the luggage. Clean, comfortable Car. Water was offered. On the way back, again the car was there in time. Friendly driver, again helped with our luggage. I would use them again when …

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Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
mrmikeb5

On time and comfortable ride with no worries, the last leg of my vacation. Driver was very nice and also help taking care of my bags in and out of the car.

Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
FrancisJ28

Always early for our pickups!!!!! We were lucky enough to have the same driver that took us from the airport to our hotel......back to the airport from our hotel. Car was super nice! Bottled water, recliner seats, warmer seats!! Just all around excellent service!! I will 100% use this car service again when traveling in New York! My only let down was I wished I had gotten the drivers name so I could ask for him again for future travel!!!!!

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Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
Extraordinary702887

great stretch limo lovely and helpful driver Diego Would certainly recommend them and will be using them again in March

Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
Jeremy D

Our flight into NY was delayed by 1-2 hours. The driver was waiting when we arrived and whilst it was not a pure meet and greet at the baggage collection, we managed to find him just outside the terminal. We were not charged any additional waiting fee which was great. Would definitely recommend.

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Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
Lianna W

I would like to share about our booking for Limo Van, assisted by Archi. Very good & informative. He replied us promptly. Will make a booking with this company when visit NYC someday. Keep up the good work!

Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
fm0072018

We booked a limo from JFK to Midtown Manhattan on line having read the Trip Advisor reviews. When we arrived in New York we were met by the driver who was smartly dressed,friendly and helped carry our luggage to the car. He chatted with us …

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Response from ArchiliA

Thank you very much for your review

Best Wishes,

NY CITY LIMO

via TripAdvisor
Zurab D

Great ride. Driver was a little late but you can’t blame him given the construction at airport. He was very courteous and professional.

Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
Kiser B

Really great service and excellent experience overall. The limo was slightly delayed but they called with full timing info and the car itself was first class. I would recommend and use NY City Limo anytime.

Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
Mike M

Our flight was canceled and rescheduled for the next day. The guys changed our bboking with no issue. Amazing car and services. Driver very friendly. Will do it again. Thanks.

Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
Andre S

Punctual and great communication with Dispatch. Service was as expected and made our commute from LGA to our hotel in Times Square a joy. and the kids loved it. Plenty of luggage space for 8 travelers with 10 bags.

via TripAdvisor
LutzEhrlich

We met a few friends arriving on Int'l flight in JFK and rented a stretched 10 person limo to meet & greet them and to drive ton NYC "in style", including champagne in the limo.

Great way to drive to the city and the price as about-…

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Stuart S

Two excellent trips from and back to the airport. Very punctual and great service, I would recommend to anyone visiting New York.

via TripAdvisor
492kendallc

On our first trip to NYC as a family of five with plenty of baggage, it was reassuring to be met by our driver with his nice big, clean car to take us where we needed to go. Our driver was kind and helpful and pointed out interesting …

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drdon50

Excellent service and polite personnel. Very helpful driver and personalized assistance at the airport.

via TripAdvisor
drhag94

From airport pick-up to airport drop-off the service, cars, and drivers were the BEST!! On time, immaculate cars and friendly drivers – made our first trip to NYC perfect 😁

Response from ArchiliA

Thank you very very much for taking time and sharing your experience with NY CITY LIMO really appreciate your feedback. BEST REGARDS NY CITY LIMO

via TripAdvisor
Curious462815

Great service from start to finish, booking easy. Driver was waiting in arrivals, car different from what was booked but apparently much cooler than the original according to the younger members of our group!! All in all extremely happy and…

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Response from ArchiliA

Thank you very much for your review,

We are really happy that we made you and your group happy!

BEST REGARDS.

NY CITY LIMO

via TripAdvisor
provostom

Used the service three times this week... on time, great cars and drivers each time, and the customer service on the phone is terrific. Steven, in particular, on the phone, was incredible. If you want a pick up from the airport, use NY City…

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Response from ArchiliA

HI Tom, I would like to thank you very much for your great feedback. BEST REGARDS. NY CITY LIMO

via TripAdvisor
Janet W

We found NY City Limo through a web search. Their rates were more than favorable, and since we were traveling to a strange airport, the fact that they met us inside was a plus. On our return trip, we needed to change our pickup time and …

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Response from ArchiliA

Hi Janet,

We would like to thank you for taking time sharing your experience.

BEST REGARDS,

NY CITY LIMO

via TripAdvisor
Kerri B

Driver was prompt and courteous- excellent service and will use again! Used text messaging to advise where driver was waiting upon our arrival and also gave multiple status checks when picking us up on Sunday in Times Square area for our …

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Climber29511459275

First class service all the way.

We landed almost an hour early so we were expecting a long wait. I called the company who contacted the driver.

He called me immediately and collected us way ahead of schedule.

Exactly the same service on …

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via TripAdvisor
NorthStar57037249725

On time, good communication and friendly driver. Booked online, easy to use web site for bookings. Would use again

via TripAdvisor
cindycV4070TA

1We used the service to and from Newark Airport. We booked the 10 passenger stretch limo which my granddaughters loved and a SUV to take us back to the airport. The process to book was easy and the lady on the phone was very helpful. The …

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JoAnn C

First time user. They picked us up at the airport. Our flight was a little late but the driver was at baggage claim. My husband has back issues and the car was close to baggage claim so he didn’t have to walk very far. The return trip to …

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via TripAdvisor
barrybox2018

On time and very professional service for airport transfer. Always our first choice when visiting NYC.

via TripAdvisor
Iñaki l

The entire process was easy, professional and satisfactory.

I booked a black 10 people stretch and received exactly that.

Although the driver was late due to an accident near the airport (JFK) the communication was good and the operator …

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RaymondCB

The driver was waiting for us at the airport when we arrived. We had a seamless transfer from the airport to the hotel. Would use them again.

via TripAdvisor
peeshCharleston_SC

Good reliable service. Would highly recommend this service. Driver showed up on time and did a great job. Would use service again.

via TripAdvisor
Chris M

I booked with NYC Limo last minute and they scrambled to get me a ride. The next day I had them booked again and had to change plans during the day. Once again they accommodated without any negative words or actions. I will use them …

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Johan H

Excellent service. Friendly driver, nice car. Driver kept waiting for us at JFK although we had a delay of 1h.

via TripAdvisor
jepridgeon

Airport service to and from LaGuardia was worry free...The driver was helpful, on time and respectful. The car was exactly as promised. I would definately use them again.

via TripAdvisor
scledbetter

I was truly impressed with NY City Limo. They went out of their way to communicate and make my family feel like they were the only ones they were servicing in NYC. I rode in a yellow cab while in NYC before and that was a white knuckle ride…

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Response from Archili A

Hello,

Thank you very very much for taking sometime and giving us a 5 star review, we really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via TripAdvisor
RebeccaS3117

We had a long layover in JFK and wanted to go into town to show family members the city. Our experience was perfect! Our driver knew how to navigate the city to maximize our sightseeing and enjoyment. He was kind and helpful, too!

Response from Archili A

Thank you very much for sharing your experience with other members of TripAdvisor and giving us 5 star review we really appreciate it! We are looking forward providing excellence of service in future. Best Regards, NY CITY LIMO

via TripAdvisor
rkgolden04

This was our first time in NYC. I booked a limo for our last night and what a great experience! From the time he picked us up to the time he dropped us off...it was incredible! The driver took us to some beautiful places to get out and take…

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Response from Archili A

Thank you very much for sharing your experience with other members of TripAdvisor and internet we really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via TripAdvisor
Nancy M

I used NYC Limo for airport pick up and drop off. Easy website to navigate. You pick your car which is a very nice option. They have a very nice selection of cars available. The driver met me inside terminal just as promised. The car was …

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Response from Archili A

Thank you very much for sharing your experience with other members of TripAdvisor and giving us 5 star review we really appreciate it!

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via TripAdvisor
Geir H

I booked a stretch limo for our trip from Newark Liberty to NYC, and what an amazing experience that was! The driver waited for us with my name on an iPad, he was very polite, and he took the biggest suitcase. The limo was awesome! The …

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Response from Archili A

Hello Guys!

Thank you very very much for taking sometime and sharing your experience.

We really appreciate it.

We are looking forward providing excellence of service in future and making your whole family happy again.

Great picture of you guys by the way thanks again.

Best Regards,

NY CITY LIMO

via TripAdvisor
Friskie55

I never had ridden in a limo before. Traveling from NYC to JFK with 5 other family members. Lovely limo, clean, nicely appointed with ice and drinks. Professional, polite driver.

via TripAdvisor
Ciarra H

This is the 2nd year we have used NY City Limo and we plan to keep using them for years to come! They are professional, always on time, and well priced!

via TripAdvisor
robert h

Used them 3 times while in NYC. All driver on time, professional and knowledgeable. Will never use anyone else.

via TripAdvisor
fraukewirsching

Perfect! The limo was fantastic and our driver Diego was the best! Very, very friendly! Water and icecubes were included; Champain we have brought by ourselves. There was also a possibility to hear your own music from mobile phone. You only…

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შპს მ

We used them couple of times while we were in NYC including airport transfers and night out in Manhattan me and my wife were very happy we will use again NY City Limo thanks to our driver Diego

via TripAdvisor
vasil k

Excellent service From pick up till arriving in our hotel. Kind driver comfortable and very clean car.. Definitely will use it again.

via TripAdvisor
billbengen

Retained their services to and from airports to our hotel in midtown Manhattan. Timely and communicative, first-rate all the way. We were booked for an SUV on the return trip, but they showed up in a stretch limo, what fun (no extra charge…

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Response from Archili A

Thank you very much for taking time and writing your great experience with NY CITY LIMO,

We are very happy at NY CITY LIMO that we make our costumers happy and we will continue providing 5 star service.

BEST REGARDS,

NY CITY LIMO

via TripAdvisor
Archi A

rented a 10 passenger limo for my wife, daughter and eight other moms and fifteen year old girls. They were ecstatic and the limo was decadent. The driver understood his audience and made sure they saw the sites and bumped the music for …

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David W

Driver on time, friendly and to hotel on time

Shawn S

Fab service and friendly staff. Prosecco on ice in limo on pickup from jfk as requested 🥂. Would use again!!

Sarah S

We wanted to see Christmas lights. This was a perfect solution to avoid the cold weather! Thank you NYC limo for a remarkable evening

David L

A seamless and professional experience with great drivers and comfortable vehicles . The drivers arrived early for all pickups. I am delighted to highly recommend NY City Limo for both business as well as private requirements for anyone…

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Austin C

My son and fiancé enjoyed being looked after, and the service was great

He should know, I have a chauffeur company myself Maserati Chauffeur Drive

Andrew S

Limo added value to our occasion and really set the tone for our night!!

Harriet W

There in time and good quality vehicle, as advertised.

Mario F

Great service Bobby was great.

Darrell E

My kids and I love it!!!Awesome driver, very friendly!!!

Christophe Z

Very good service. Thanks NYCLimo

Mike P

Booked by our daughter for our trip to NYC, our flight arrived early so the driver wasn't there to collect us, so as way of apology upgraded us to a limo! We were so surprised! Thank you

Paul J

Driver arrived on car! Great car! Perfect experience!

James P

First class device by far!

James P

Aimee M

I really appreciate the professional service and beautiful cars. The drivers are reliable and always early for pick up. They communicate by text and provide quick and efficient service.