Reviews

From 90 reviews
XAV BORDIER

(Translated by Google) Mister GEORGE is perfect

Good experience

(Original)

Mister GEORGE is perfect

Good expérience

via Google
Jackie Bertolo

Great service!

via Google
LEVAN GALAXY RIM & TIRES

Great service!

Response from business owner

Thank you very much Levan for taking some time and sharing you experience with NY City Limo and other Google review readers this helps a lot us and other people on the internet.

Best Regards,

NY City Limo

via Google
Mike Moran

Great service – they arrived early and the entire process was perfect. Will definitely use them again!

via Google
marina dzebisashvili

Great Prices and brand new vehicles and great drivers

Response from business owner

Thank you very much Marina for your review. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

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David O

Great service and the driver was very nice.

Response from business owner

Thank you very much David for your review. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
sharon Fox

Beautiful limo was immaculate inside and out. It arrived on time and driver George was an absolute gentleman. The whole service exceeded our expectations.

Response from business owner

Thank you very much Sharon for your review. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
Cathy

Had NYC Limo transport us to and from La Guardia and our hotel. Wonderful, clean vehicle, courteous, friendly and professional drivers !

Made our travel hassle free, would highly recommend to all!

Response from business owner

Thank you very much Cathy for your review. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

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pauline bruce

Perfect experience. Drive was lovely and polite. Limo was spotless clean. Would recommend for a special occasion.

Response from business owner

Thank you very much Pauline for your review. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
Lindsay Sell

Great and friendly staff to work with. George was my driver and was on top of my reservation and helped me figure out exactly where to go with the airport having construction! Would def use again.

Response from business owner

Thank you very much Lindsay for your review. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
Debra Lake

We couldn’t be happier with our experience with New York limo service. George was fabulous and met our every need. We will definitely use you again on our next trip. Thank you for a wonderful day in New York with your service

Response from business owner

Thank you very much Debra for your review. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
Adrienne Whitlock-Andrews

Great service.. Our driver made sure he was there to assist us.. Thank you

We look forward to using your service again..

Response from business owner

Thank you very much Adrienne for your review. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

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Shebra Davis

NY City Limo Service was excellent. They were early to pick me up to and from the airport. The driver's were professional and friendly. They knew the roads well. I will be using them anytime that I come to NY.

Response from business owner

Thank you very much for your review. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
Orla Oriordan

Everything was perfect! Car was on time, driver was very nice. Great experience. Well done.

Response from business owner

Thank you very much Orla for your review. We really appreciate you taking some time to share your experience!

Best Regards.

NY City Limo

via Google
keith russell

Excellent service from the moment our driver collected us at JFK arrivals for a drive into mid town Manhatten. He had sent an sms text to advise of his arrival whilst we were still in baggage collection. Our vehicle was exactly as stated. …

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Response from business owner

Thank You!

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Keith Calhoun

Great trips to & from LaGuardia. Friendly drivers. Prompt and helpful. Will use again.

Response from business owner

Thank You!

via Google
Joseph Schumm

Great service! Reasonable rates

via Google
M Sherman

Prompt, professional drivers. Clean vehicles. Flawless reservations process.

Response from business owner

Thank You!

via Google
Emily Forseth

While my driver never showed up, the manager or owner contacted me that they had to fire him because he blew a few routes. I get it, the driver's behavior is out of the company's hands, and they handled the customer service end so great. …

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Response from business owner

Thank you Emily for understanding the situation, sometimes things are out of our hands but we are here to fix it. Thank you for updating your review.

Best Regards.

NY CITY LIMO

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Steve Rushfield

Great service. Would definitely recommend.

Response from business owner

Thank you Steve for taking sometime and writing a review we really appreciate it!

Best Regards.

NY CITY LIMO

via Google
Chris Milani

We used NY City Limo service to pick up at La Guardia and deliver to hotel in midtown. Our flight arrived about 20 mins early and our driver was there to meet us for early arrival. Car was clean, driver nice and professional, trip …

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Response from business owner

Chris, thank you very much for sharing your experience, we really appreciate it.

Best Regards.

NY CITY LIMO

via Google
Jane H

Super service .. thank you so much for making the beginning and end of our trip seamless, smooth and relaxing

Mark middleton Massey

We ordered a regular limo and got a stretch instead – at no extra charge.

Driver was on time, delivered us to destination. Expensive, yes, (hey, it's New York City) but a great ride.

Response from business owner

Thank you very much Mark for sharing you experience with NY City Limo we really appreciate your feedback.

Best Regards,

NY City Limo

via Google
Ros Johnston

An excellent service. The driver was on time and waiting for us for the forward and return journeys. Made it very easy for us being from out of the country and unfamiliar with NYC.

Response from business owner

Thank you very much Ros for sharing you experience with NY City Limo we really appreciate your feedback.

Best Regards,

NY City Limo

via Google
Matt K

Had to change the pick up time and place a couple of times. This was dealt with on the phone no problems.

via TripAdvisor
Wendy Roach

Wonderful, knowledgeable and friendly staff. Ride to/from airport and 5 hour rental to take tour of the city and complete some shopping. Highly recommended and will definitely use when I come back to NY.

Response from business owner

Thank you very much for taking some

time and sharing you experience with other NY City Limo.

Best Regards,

NY City Limo

via Google
Douglas Wagoner

First time user and very impressed with the quality of the drivers and cars.

Response from business owner

Thank you

via Google
Alice M

We treated ourselves (3 adults, 12 and 5 year old) to a limo from JFK to Harlem and a return in a town car. Both the drivers were on time and courteous. Cars spotlessly clean and both trips stress free. Would definitely use them again.

Response from AAARCHI

Thank you very much Alice for taking some time and sharing you experience with other Tripadvisor review readers we really appreciate it. Best Regards. NY CITY LIMO

via TripAdvisor
sofia macchi

This is the second time that we use this service while we are in New York to go from Midtown to JFK. Very easy to reserve online the car you need. The driver have always arrived in time. Good and clean cars and smooth driving.

I highly …

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Response from business owner

Thank you very much Sofia for taking some

time and sharing you experience with NY City Limo. We really appreciate your feedback.

Best Regards,

NY City Limo

via Google
ninajardim00

Amazing. The driver arrived 15min earlier and he was very nice and polite. He even stopped so we could buy more wine after the bottle we took ended. I really recommend.

Response from AAARCHI

Hi Nina, Thank you very much for taking some time and writing a review we really appreciate it. Best Regards. NY CITY LIMIO

via TripAdvisor
georgek326

My wife and I were treated like royalty on our Newark airport to NYC airport transfer with NY City Limo. Our driver, Vasili, was courteous, professional, personable and an excellent driver. I will always utilize NY City Limo for our New …

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Response from AAARCHI

Thank you very very much for taking sometime and sharing your experience with NY CITY LIMO

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Jennguyen95

I cannot say enough good things about this company. Despite having several flight delays, Archie still managed to take care of us. He kept in constant touch with me about our flight. His drivers are professional and courteous. I would recommend this company over and over.

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Response from AAARCHI

Thank you very much for your review. Best Wishes. NY CITY LIMO. ARCHI

via TripAdvisor
StanUSA2014

We were greeted at JFK. The driver David helped with the luggage. Clean, comfortable Car. Water was offered. On the way back, again the car was there in time. Friendly driver, again helped with our luggage. I would use them again when …

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Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

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mrmikeb5

On time and comfortable ride with no worries, the last leg of my vacation. Driver was very nice and also help taking care of my bags in and out of the car.

Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
FrancisJ28

Always early for our pickups!!!!! We were lucky enough to have the same driver that took us from the airport to our hotel......back to the airport from our hotel. Car was super nice! Bottled water, recliner seats, warmer seats!! Just all around excellent service!! I will 100% use this car service again when traveling in New York! My only let down was I wished I had gotten the drivers name so I could ask for him again for future travel!!!!!

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Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

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Extraordinary702887

great stretch limo lovely and helpful driver Diego Would certainly recommend them and will be using them again in March

Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

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Jeremy D

Our flight into NY was delayed by 1-2 hours. The driver was waiting when we arrived and whilst it was not a pure meet and greet at the baggage collection, we managed to find him just outside the terminal. We were not charged any additional waiting fee which was great. Would definitely recommend.

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Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

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Lianna W

I would like to share about our booking for Limo Van, assisted by Archi. Very good & informative. He replied us promptly. Will make a booking with this company when visit NYC someday. Keep up the good work!

Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
fm0072018

We booked a limo from JFK to Midtown Manhattan on line having read the Trip Advisor reviews. When we arrived in New York we were met by the driver who was smartly dressed,friendly and helped carry our luggage to the car. He chatted with us …

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Response from ArchiliA

Thank you very much for your review

Best Wishes,

NY CITY LIMO

via TripAdvisor
Zurab D

Great ride. Driver was a little late but you can’t blame him given the construction at airport. He was very courteous and professional.

Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
Kiser B

Really great service and excellent experience overall. The limo was slightly delayed but they called with full timing info and the car itself was first class. I would recommend and use NY City Limo anytime.

Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
Mike M

Our flight was canceled and rescheduled for the next day. The guys changed our bboking with no issue. Amazing car and services. Driver very friendly. Will do it again. Thanks.

Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
Andre S

Punctual and great communication with Dispatch. Service was as expected and made our commute from LGA to our hotel in Times Square a joy. and the kids loved it. Plenty of luggage space for 8 travelers with 10 bags.

via TripAdvisor
LutzEhrlich

We met a few friends arriving on Int'l flight in JFK and rented a stretched 10 person limo to meet & greet them and to drive ton NYC "in style", including champagne in the limo.

Great way to drive to the city and the price as about-…

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Stuart S

Two excellent trips from and back to the airport. Very punctual and great service, I would recommend to anyone visiting New York.

via TripAdvisor
492kendallc

On our first trip to NYC as a family of five with plenty of baggage, it was reassuring to be met by our driver with his nice big, clean car to take us where we needed to go. Our driver was kind and helpful and pointed out interesting …

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drdon50

Excellent service and polite personnel. Very helpful driver and personalized assistance at the airport.

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drhag94

From airport pick-up to airport drop-off the service, cars, and drivers were the BEST!! On time, immaculate cars and friendly drivers – made our first trip to NYC perfect 😁

Response from ArchiliA

Thank you very very much for taking time and sharing your experience with NY CITY LIMO really appreciate your feedback. BEST REGARDS NY CITY LIMO

via TripAdvisor
Curious462815

Great service from start to finish, booking easy. Driver was waiting in arrivals, car different from what was booked but apparently much cooler than the original according to the younger members of our group!! All in all extremely happy and…

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Response from ArchiliA

Thank you very much for your review,

We are really happy that we made you and your group happy!

BEST REGARDS.

NY CITY LIMO

via TripAdvisor
provostom

Used the service three times this week... on time, great cars and drivers each time, and the customer service on the phone is terrific. Steven, in particular, on the phone, was incredible. If you want a pick up from the airport, use NY City…

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Response from ArchiliA

HI Tom, I would like to thank you very much for your great feedback. BEST REGARDS. NY CITY LIMO

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Janet W

We found NY City Limo through a web search. Their rates were more than favorable, and since we were traveling to a strange airport, the fact that they met us inside was a plus. On our return trip, we needed to change our pickup time and …

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Response from ArchiliA

Hi Janet,

We would like to thank you for taking time sharing your experience.

BEST REGARDS,

NY CITY LIMO

via TripAdvisor
Kerri B

Driver was prompt and courteous- excellent service and will use again! Used text messaging to advise where driver was waiting upon our arrival and also gave multiple status checks when picking us up on Sunday in Times Square area for our …

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Climber29511459275

First class service all the way.

We landed almost an hour early so we were expecting a long wait. I called the company who contacted the driver.

He called me immediately and collected us way ahead of schedule.

Exactly the same service on …

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NorthStar57037249725

On time, good communication and friendly driver. Booked online, easy to use web site for bookings. Would use again

via TripAdvisor
cindycV4070TA

1We used the service to and from Newark Airport. We booked the 10 passenger stretch limo which my granddaughters loved and a SUV to take us back to the airport. The process to book was easy and the lady on the phone was very helpful. The …

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JoAnn C

First time user. They picked us up at the airport. Our flight was a little late but the driver was at baggage claim. My husband has back issues and the car was close to baggage claim so he didn’t have to walk very far. The return trip to …

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barrybox2018

On time and very professional service for airport transfer. Always our first choice when visiting NYC.

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Iñaki l

The entire process was easy, professional and satisfactory.

I booked a black 10 people stretch and received exactly that.

Although the driver was late due to an accident near the airport (JFK) the communication was good and the operator …

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RaymondCB

The driver was waiting for us at the airport when we arrived. We had a seamless transfer from the airport to the hotel. Would use them again.

via TripAdvisor
peeshCharleston_SC

Good reliable service. Would highly recommend this service. Driver showed up on time and did a great job. Would use service again.

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Chris M

I booked with NYC Limo last minute and they scrambled to get me a ride. The next day I had them booked again and had to change plans during the day. Once again they accommodated without any negative words or actions. I will use them …

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Johan H

Excellent service. Friendly driver, nice car. Driver kept waiting for us at JFK although we had a delay of 1h.

via TripAdvisor
jepridgeon

Airport service to and from LaGuardia was worry free...The driver was helpful, on time and respectful. The car was exactly as promised. I would definately use them again.

via TripAdvisor
scledbetter

I was truly impressed with NY City Limo. They went out of their way to communicate and make my family feel like they were the only ones they were servicing in NYC. I rode in a yellow cab while in NYC before and that was a white knuckle ride…

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Response from Archili A

Hello,

Thank you very very much for taking sometime and giving us a 5 star review, we really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via TripAdvisor
RebeccaS3117

We had a long layover in JFK and wanted to go into town to show family members the city. Our experience was perfect! Our driver knew how to navigate the city to maximize our sightseeing and enjoyment. He was kind and helpful, too!

Response from Archili A

Thank you very much for sharing your experience with other members of TripAdvisor and giving us 5 star review we really appreciate it! We are looking forward providing excellence of service in future. Best Regards, NY CITY LIMO

via TripAdvisor
rkgolden04

This was our first time in NYC. I booked a limo for our last night and what a great experience! From the time he picked us up to the time he dropped us off...it was incredible! The driver took us to some beautiful places to get out and take…

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Response from Archili A

Thank you very much for sharing your experience with other members of TripAdvisor and internet we really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via TripAdvisor
Nancy M

I used NYC Limo for airport pick up and drop off. Easy website to navigate. You pick your car which is a very nice option. They have a very nice selection of cars available. The driver met me inside terminal just as promised. The car was …

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Response from Archili A

Thank you very much for sharing your experience with other members of TripAdvisor and giving us 5 star review we really appreciate it!

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via TripAdvisor
Geir H

I booked a stretch limo for our trip from Newark Liberty to NYC, and what an amazing experience that was! The driver waited for us with my name on an iPad, he was very polite, and he took the biggest suitcase. The limo was awesome! The …

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Response from Archili A

Hello Guys!

Thank you very very much for taking sometime and sharing your experience.

We really appreciate it.

We are looking forward providing excellence of service in future and making your whole family happy again.

Great picture of you guys by the way thanks again.

Best Regards,

NY CITY LIMO

via TripAdvisor
Friskie55

I never had ridden in a limo before. Traveling from NYC to JFK with 5 other family members. Lovely limo, clean, nicely appointed with ice and drinks. Professional, polite driver.

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Ciarra H

This is the 2nd year we have used NY City Limo and we plan to keep using them for years to come! They are professional, always on time, and well priced!

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robert h

Used them 3 times while in NYC. All driver on time, professional and knowledgeable. Will never use anyone else.

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fraukewirsching

Perfect! The limo was fantastic and our driver Diego was the best! Very, very friendly! Water and icecubes were included; Champain we have brought by ourselves. There was also a possibility to hear your own music from mobile phone. You only…

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შპს მ

We used them couple of times while we were in NYC including airport transfers and night out in Manhattan me and my wife were very happy we will use again NY City Limo thanks to our driver Diego

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vasil k

Excellent service From pick up till arriving in our hotel. Kind driver comfortable and very clean car.. Definitely will use it again.

via TripAdvisor
billbengen

Retained their services to and from airports to our hotel in midtown Manhattan. Timely and communicative, first-rate all the way. We were booked for an SUV on the return trip, but they showed up in a stretch limo, what fun (no extra charge…

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Response from Archili A

Thank you very much for taking time and writing your great experience with NY CITY LIMO,

We are very happy at NY CITY LIMO that we make our costumers happy and we will continue providing 5 star service.

BEST REGARDS,

NY CITY LIMO

via TripAdvisor
Archi A

rented a 10 passenger limo for my wife, daughter and eight other moms and fifteen year old girls. They were ecstatic and the limo was decadent. The driver understood his audience and made sure they saw the sites and bumped the music for …

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David W

Driver on time, friendly and to hotel on time

Shawn S

Fab service and friendly staff. Prosecco on ice in limo on pickup from jfk as requested 🥂. Would use again!!

Sarah S

We wanted to see Christmas lights. This was a perfect solution to avoid the cold weather! Thank you NYC limo for a remarkable evening

David L

A seamless and professional experience with great drivers and comfortable vehicles . The drivers arrived early for all pickups. I am delighted to highly recommend NY City Limo for both business as well as private requirements for anyone…

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Austin C

My son and fiancé enjoyed being looked after, and the service was great

He should know, I have a chauffeur company myself Maserati Chauffeur Drive

Andrew S

Limo added value to our occasion and really set the tone for our night!!

Harriet W

There in time and good quality vehicle, as advertised.

Mario F

Great service Bobby was great.

Darrell E

My kids and I love it!!!Awesome driver, very friendly!!!

Christophe Z

Very good service. Thanks NYCLimo

Mike P

Booked by our daughter for our trip to NYC, our flight arrived early so the driver wasn't there to collect us, so as way of apology upgraded us to a limo! We were so surprised! Thank you

Paul J

Driver arrived on car! Great car! Perfect experience!

James P

First class device by far!

James P

Aimee M

I really appreciate the professional service and beautiful cars. The drivers are reliable and always early for pick up. They communicate by text and provide quick and efficient service.