Reviews

From 394 reviews
Suzie Irwin

On time and very courteous driver. Would use again.

via Google
Mersaydes Hobdy

The customer service here is great. I'm giving them 5 stars due to the fact that we had a few issues which were quickly resolved in the days following our trip with NY City Limo Service. Unfortunately, our ride wasn't exactly what we …

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Response from business owner

Thank you very much Mersaydes for sharing your experience with other Google Review Readers and working with us.

BEST REGARDS,

NY CITY LIMO

via Google
Mika Hintikka

Accurate service. Friendly and polite chauffeur. Superb!

Response from business owner

Thank you Mika very much for sharing your experience with other Google Review Readers,

BEST REGARDS,

NY CITY LIMO

via Google
Ronna roberson

Communicate well, arrived early and friendly.

Response from business owner

Thank you very much Ronna for sharing your experience with NY CITY LIMO

via Google
ninajardim00

Amazing. The driver arrived 15min earlier and he was very nice and polite. He even stopped so we could buy more wine after the bottle we took ended. I really recommend.

via TripAdvisor
Geir Halstadtrø

Easy booking, very efficient. The driver waited for us when we arrived, and he was very polite. The limo was just BEAUTIFUL! Very nice doing business with this company, highly recommendable.

Response from business owner

Thank you very much Geir for taking some time and sharing your experience with NY CITY LIMO

Best Regards.

NY CITY LIMO

via Google
Kandi Engelhardt

Our driver was absolutely amazing. Went above and beyond to help us when our flight was cancelled and we were left stranded by American Airlines without a hotel. I truly cannot say enough about how wonderful this driver was. I just had to …

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Response from business owner

Thank you very much Kandi for taking some time and sharing your experience with NY CITY LIMO

Best Regards.

NY CITY LIMO

via Google
Jean Frank

Easy booking experience, very courteous and punctual drivers.

Response from business owner

Thank you very much Jean for taking some time and sharing your experience with NY CITY LIMO

Best Regards.

NY CITY LIMO

via Google
Jan Tharp

Everything went so smoothly!

Response from business owner

Thank you very much for taking sometime and sharing your experience with NY CITY LIMO

via Google
Erwin Roex

Efficient, friendly and timely service.

Response from business owner

Thank you very much for taking sometime and sharing your experience with NY CITY LIMO

via Google
David O

Great service and the driver was very nice.

Response from business owner

Thank you very much for taking sometime and sharing your experience with NY CITY LIMO

via Google
J Carter

Our driver was soooo awesome! He was conversational and very professional. Great driving skills during the crazy NY traffic in our super stretch SUV LIMO! 1st class operation!

Response from business owner

Thank you very much for taking sometime and sharing your experience with NY CITY LIMO

via Google
georgek326

My wife and I were treated like royalty on our Newark airport to NYC airport transfer with NY City Limo. Our driver, Vasili, was courteous, professional, personable and an excellent driver. I will always utilize NY City Limo for our New …

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Response from AAARCHI

Thank you very very much for taking sometime and sharing your experience with NY CITY LIMO

via TripAdvisor
Robyn Hood

I contacted this company because I had several pick ups and drop off's in and around Kennedy Airport, Manhattan and Westchester NY. The service was great! They were there on time every step of the way without issue, the driver's were …

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Response from business owner

Thank you very very much for sharing your experience with other review readers on Google.

Best Regard.

NY CITY LIMO

via Google
Jennguyen95

I cannot say enough good things about this company. Despite having several flight delays, Archie still managed to take care of us. He kept in constant touch with me about our flight. His drivers are professional and courteous. I would …

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Response from AAARCHI

Thank you very much for your review.

Best Wishes.

NY CITY LIMO.

ARCHI

via TripAdvisor
Rebecca Alfonso-Seda

SUV was clean, driver was punctual and professional. A little expensive but good service was provided.

Response from business owner

Thank you very much for sharing your experience with other Google Review Readers,

BEST REGARDS,

NY CITY LIMO

via Google
Roberto Nunes

Amazing limo service! They are very professional and quick to get you to the city. It might be a bit more expensive than the rest of the services, but definitly worth it.

Response from business owner

Thank you very much for sharing your experience with other Google Review Readers,

BEST REGARDS,

NY CITY LIMO

via Google
Johnny V

Great service and communication!

Response from business owner

Thank you very much for sharing your experience with other Google Review Readers,

BEST REGARDS,

NY CITY LIMO

via Google
Tali Mackay

Our driver, Vasily, was excellent – courteous & punctual

Response from business owner

Thank you very much for sharing your experience with NY CITY LIMO

via Google
StanUSA2014

We were greeted at JFK. The driver David helped with the luggage. Clean, comfortable Car. Water was offered. On the way back, again the car was there in time. Friendly driver, again helped with our luggage. I would use them again when …

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Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
Caroline O'Brien

Traveling from Ireland and very unsure of the best way to reach our accommodation in mid-town Manhattan we decided to opt for a private limo service. We wanted a person at baggage claim waiting for us who would also help with luggage! From …

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Response from business owner

Thank you very much

via Google
Kate McMahon

Overall excellent service but we couldn,t find the driver and he couldn,t find us, but the geography of Newark was confusing and not his fault, he was such a lovely guy. Paul was our driver and really looked after us.

I had booked a black …

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Response from business owner

Thank you very much for sharing your experience with NY CITY LIMO

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Rhona A Hanna

On time efficient professional .Very impressive service

via Google
Terry Cox

The driver showed up on time and dressed perfect for the occasion. My family was very impressed and speechless. The car was beautiful outside and inside and of course the ride was smooth.

I would gladly refer them to anyone. In fact, I …

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Response from business owner

Thank you very much for sharing your experience with NY CITY LIMO

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Justin Hall

I have now used NY City Limo twice, one for my wife’s trip to NYC and this time for my Son’s 16th Birthday trip to Wrestle Mania and I can not rate them highly enough.

What a professional service, with really knowledgeable and friendly …

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Response from business owner

Thank you very much!

Best Regards.

NY CITY LIMO

via Google
craig nolan

Archi is a top man,

I will be emailing them as soon as we organise to go back to new york to rebook.

Thanks again Archi.

Response from business owner

THANK YOU CRAIG

via Google
Trond Rolfsvåg

Safe, clean, timely, polite and friendly driver.

Will use again.

Response from business owner

Thank you

via Google
Zuzanna Buszman

Perfect, dedicated and caring service.

Response from business owner

Thank you very much

via Google
Amy Moran

Our flight came in hours late and we had no problem getting picked up.

Response from business owner

Thank you very much for sharing your experience with NY CITY LIMO

via Google
Carsten Budolph-Larsen

Everything in Perfect order!

Friendly driver, nice car, nice ride.

On time, held up sign in airport, helped with bags.

Response from business owner

THANK YOU

via Google
Robert Anton

Great service. Drivers were amazing.

Response from business owner

Thank you very much for sharing your experience with NY CITY LIMO

via Google
K

first trip to new York... Driver was lovely car was absolutely immaculate and the drive was fab even in rush hour. Have booked again for my next trip 🙂

Response from business owner

Thank you very much for sharing your experience with NY CITY LIMO

via Google
mrmikeb5

On time and comfortable ride with no worries, the last leg of my vacation. Driver was very nice and also help taking care of my bags in and out of the car.

Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
David Lagrange

Great expérience. Very Nice service. Thats very cool to get to the hôtel in a stretched limo.

Response from business owner

Thank You!

via Google
gloria p. smith

...u guys were on spot when/where u were suppose to be.....we looked good together...what else could you ask????

Response from business owner

Thank You!

via Google
Cafe Racer

Great, super great... what a kindness, what a beautiful car... See you soon 😉

Response from business owner

Thank you very much for sharing your experience with NY CITY LIMO

via Google
Tom Arnold

Professional and safe and clean...really nice car very comfortable specially after a long flight in a cramped airliner you want to stretch out a bit ..driver was amazing , had a slight issue where I think I must have input the wrong flight …

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Response from business owner

Thank You!

via Google
Bernarda Thomson

When we landed our car was not there to meet us. But was on its way we ordered a town car and received a stretched limo which was very nice for my daughters birthday .

We were not charge any extra and they were very professional.

Our driver…

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Response from business owner

Thank You!

via Google
Jennifer Flynn

First class service. Very attentive.

Response from business owner

Thank You!

via Google
FrancisJ28

Always early for our pickups!!!!! We were lucky enough to have the same driver that took us from the airport to our hotel......back to the airport from our hotel. Car was super nice! Bottled water, recliner seats, warmer seats!! Just all …

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Response from ArchiliA

Thank you very much for your review

Best Wishes,

NY CITY LIMO

via TripAdvisor
Extraordinary702887

great stretch limo lovely and helpful driver Diego Would certainly recommend them and will be using them again in March

Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
Bill Riess

Fair price and nice people.

via Google
Carmen Mott

Prompt service, clean cars, friendly drivers

No complaints!

Response from business owner

Thank You!

via Google
Jennifer Sanchez

Our driver was waiting for us when we arrived at the airport and took us directly to our destination.

Response from business owner

Thank You!

via Google
Jeremy D

Our flight into NY was delayed by 1-2 hours. The driver was waiting when we arrived and whilst it was not a pure meet and greet at the baggage collection, we managed to find him just outside the terminal. We were not charged any additional …

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Response from ArchiliA

Thank you very much for your review

Best Wishes,

NY CITY LIMO

via TripAdvisor
Lianna W

I would like to share about our booking for Limo Van, assisted by Archi. Very good & informative. He replied us promptly. Will make a booking with this company when visit NYC someday. Keep up the good work!

Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
fm0072018

We booked a limo from JFK to Midtown Manhattan on line having read the Trip Advisor reviews. When we arrived in New York we were met by the driver who was smartly dressed,friendly and helped carry our luggage to the car. He chatted with us …

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Response from ArchiliA

Thank you very much for your review

Best Wishes,

NY CITY LIMO

via TripAdvisor
Lino Catana

We had a great time in NYC with Paul our driver during the Holoday Season. Even though it was super busy, Paul got us to the main attractions we wanted to see and navigated the city with easy in our stretch limo. We were 12 people and had a…

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Response from business owner

Thank you very much for sharing your experience with NY CITY LIMO

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Mike Nicosia

Driver arrived a bit earlier than scheduled and we were not ready. He did wait and we arrived for our flight on time. Would use again.

via Google
Trevor Hillier

Great service and very clean vehicles. My family and I were very happy. I definitely recommend BY City Limo.

via Google
Zurab D

Great ride. Driver was a little late but you can’t blame him given the construction at airport. He was very courteous and professional.

Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
Kiser B

Really great service and excellent experience overall. The limo was slightly delayed but they called with full timing info and the car itself was first class. I would recommend and use NY City Limo anytime.

Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
Mike M

Our flight was canceled and rescheduled for the next day. The guys changed our bboking with no issue. Amazing car and services. Driver very friendly. Will do it again. Thanks.

Response from ArchiliA

Thank you very much for your review Best Wishes, NY CITY LIMO

via TripAdvisor
Trina Campbell

Highly recommend!! Our flight was delayed almost 2 hours and I just knew with it being the holiday season we would likely have to find alternate transportation from Laguardia to our hotel. I reserved the limo as a surprise for my daughter's…

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Response from business owner

THANK YOU

via Google
Zurab Davili

Great ride. Very hospitable driver.

via Google
Andre S

Punctual and great communication with Dispatch. Service was as expected and made our commute from LGA to our hotel in Times Square a joy. and the kids loved it. Plenty of luggage space for 8 travelers with 10 bags.

via TripAdvisor
LutzEhrlich

We met a few friends arriving on Int'l flight in JFK and rented a stretched 10 person limo to meet & greet them and to drive ton NYC "in style", including champagne in the limo.

Great way to drive to the city and the price as about-…

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via TripAdvisor
Kurt Rush

Excellent service from drivers and customer service department. There was some confusion around my early morning pickup which they fixed by calling me and confirming my details. The driver was on-time and very courteous.

I highly recommend …

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Response from business owner

Thank you very much for sharing your experience with NY CITY LIMO

via Google
Stuart S

Two excellent trips from and back to the airport. Very punctual and great service, I would recommend to anyone visiting New York.

via TripAdvisor
492kendallc

On our first trip to NYC as a family of five with plenty of baggage, it was reassuring to be met by our driver with his nice big, clean car to take us where we needed to go. Our driver was kind and helpful and pointed out interesting …

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via TripAdvisor
drdon50

Excellent service and polite personnel. Very helpful driver and personalized assistance at the airport.

via TripAdvisor
Tracie Williams

Carlos from NYC Limo was a GREAT driver & provided AWESOME customer service.

Response from business owner

Thank you very much for taking some time and sharing your experience.

BEST REGARDS,

NY CITY LIMO

via Google
cintya arnold

Toma, our driver met us at the Arrivals terminal and took us to the S550 and drove to our destination without issue.

Response from business owner

THANK YOU VERY MUCH FOR YOUR GREAT REVIEW WE REALLY APPRECIATE IT.

BEST REGARDS

NY CITY LIMO

via Google
drhag94

From airport pick-up to airport drop-off the service, cars, and drivers were the BEST!! On time, immaculate cars and friendly drivers – made our first trip to NYC perfect 😁

Response from ArchiliA

Thank you very very much for taking time and sharing your experience with NY CITY LIMO really appreciate your feedback. BEST REGARDS NY CITY LIMO

via TripAdvisor
John Koncelik

Our driver was prompt and very helpful. On a busy Friday night, Edgar got us to our hotel in plenty of time to make sure we were able to get to our dinner reservations. Excellent service and vehicle. I'll use you again!!

Response from business owner

Thank you very much for taking some time and sharing your great experience with other people.

BEST REGARDS,

NY CITY LIMO

via Google
Craig Larson

Excellent service. On time and very helpful driver.

Response from business owner

THANK YOU VERY MUCH CRAIG FOR YOUR GREAT REVIEW

BEST REGARDS.

NY CITY LIMO

via Google
Cindy Forest

Our driver Domingo was excellent. Very easy to work with and confirm reservation. Would use them again!

Response from business owner

Thank you very much Cindy for giving us 5 star we really strive for this 🙂

BEST REGARDS,

NY CITY LIMO

via Google
Curious462815

Great service from start to finish, booking easy. Driver was waiting in arrivals, car different from what was booked but apparently much cooler than the original according to the younger members of our group!! All in all extremely happy and…

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Response from ArchiliA

Thank you very much for your review,

We are really happy that we made you and your group happy!

BEST REGARDS.

NY CITY LIMO

via TripAdvisor
Steven Smith

Great car, great driver- on time- hassle free

Response from business owner

Thank you very much for taking some time and sharing your experience.

via Google
Terry Morris

On time. Good vehicles. Nice drivers.

Response from business owner

Hello Terry,

Thank you very much for sharing your experience.

BEST REGARDS,

NY CITY LIMO

via Google
provostom

Used the service three times this week... on time, great cars and drivers each time, and the customer service on the phone is terrific. Steven, in particular, on the phone, was incredible. If you want a pick up from the airport, use NY City…

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Response from ArchiliA

HI Tom, I would like to thank you very much for your great feedback. BEST REGARDS. NY CITY LIMO

via TripAdvisor
Richard

Great service, would highly recommend

Response from business owner

THANK YOU VERY MUCH FOR YOUR REVIEW.

BEST REGARDS

NY CITY LIMO

via Google
Diane Richardson

From booking to arrival at hotel first class service nothing was too much trouble. Will certainly book again next time I'm in NYC

Response from business owner

THANK YOU VERY MUCH FOR YOUR GREAT REVIEW.

BEST REGARDS,

NY CITY LIMO

via Google
Janet W

We found NY City Limo through a web search. Their rates were more than favorable, and since we were traveling to a strange airport, the fact that they met us inside was a plus. On our return trip, we needed to change our pickup time and …

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Response from ArchiliA

Hi Janet,

We would like to thank you for taking time sharing your experience.

BEST REGARDS,

NY CITY LIMO

via TripAdvisor
Larry Bradford

Used them for both pickup from and return to JFK. Professional, great assistance with the luggage. Will definitely use them again.

Response from business owner

THANK YOU VERY MUCH FOR YOUR GREAT REVIEW WE WILL BE HERE IN FUTURE TO HELP YOU WITH ALL OF YOUR TRANSPORTATION NEED IN NYC

BEST REGARDS.

NY CITY LIMO

via Google
Kerri B

Driver was prompt and courteous- excellent service and will use again! Used text messaging to advise where driver was waiting upon our arrival and also gave multiple status checks when picking us up on Sunday in Times Square area for our …

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via TripAdvisor
Climber29511459275

First class service all the way.

We landed almost an hour early so we were expecting a long wait. I called the company who contacted the driver.

He called me immediately and collected us way ahead of schedule.

Exactly the same service on …

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via TripAdvisor
Christian Balloras

5 star service with very polite driver and very clean car. Bubbles on ice in the car when we got in complimentary too! No extra charges and an overall awesome experience for the money paid

Response from business owner

Thank you very much for your review.

BEST REGARDS,

NY CITY LIMO

via Google
NorthStar57037249725

On time, good communication and friendly driver. Booked online, easy to use web site for bookings. Would use again

via TripAdvisor
cindycV4070TA

1We used the service to and from Newark Airport. We booked the 10 passenger stretch limo which my granddaughters loved and a SUV to take us back to the airport. The process to book was easy and the lady on the phone was very helpful. The …

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via TripAdvisor
Mike Dean

In time, polite drivers. No issues at all.

Response from business owner

THANK YOU.

BEST REGARDS,

NY CITY LIMO

via Google
Pedja Petrovic

I always get a limo when I visit a new destination on my international travels. With NY City Limo it turned in to a little routine when I have some business to take care of in the Big Apple. Not only that it's fun and comfortable, but it's …

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Response from business owner

Thank you very much for taking time and leaving us 5 star review we will be more then happy to provide excellence of service in future!

via Google
JoAnn C

First time user. They picked us up at the airport. Our flight was a little late but the driver was at baggage claim. My husband has back issues and the car was close to baggage claim so he didn’t have to walk very far. The return trip to …

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via TripAdvisor
Pauline Hkju

Prompt responses, on time and very helpful as we were potentially going to miss our flight and need to reschedule. Will definitely use again!

Response from business owner

Thank you very much for taking some time and sharing your experience with NY CITY LIMO

via Google
barrybox2018

On time and very professional service for airport transfer. Always our first choice when visiting NYC.

via TripAdvisor
Alex Williams

On time pick up, super clean vehicle and very courteous driver. Will definitely use your services in the future.

via Google
jctarheel

Great service great ride and super nice limo. I would have given 5 star if driver would have been waiting for us with sign out.

via Google
Diane Pieloni

A 5 Start service! Will definetly go for it again! Driver on time, clear indications and amazing car up-grade! Thank you NYCityLimo, you made my parents arrival at NY amazing....

via Google
Iñaki l

The entire process was easy, professional and satisfactory.

I booked a black 10 people stretch and received exactly that.

Although the driver was late due to an accident near the airport (JFK) the communication was good and the operator …

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via TripAdvisor
Jen Young

I tried to make a reservation online at 9:30am for a 1:30pm pickup from mid-town Manhattan to JFK (hotel’s advice that would be plenty of time). After not getting the reservation officially confirmed by 11:30, I called customer service and …

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Response from business owner

Hello Jen

Thank you very much for taking some time and sharing your experience with other people on Google.

Best Regards.

NY CITY LIMO

via Google
RaymondCB

The driver was waiting for us at the airport when we arrived. We had a seamless transfer from the airport to the hotel. Would use them again.

via TripAdvisor
Nikki Robinson

We had a pleasant experience with NY City Limo. We booked them for a wedding on August 18th and the staff was beyond amazing. Our driver was Laura and she arrived on time and was very accommodating to our request. They price was the most …

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via Google
Brian Pacini

Dear readers,

This business did an exceptional job for me. I would definitely recommend its services to everyone.

Sincerely,

Brian Pacini

Response from business owner

THANK YOU BRIAN FOR YOUR REVIEW.

BEST REGARDS,

NY CITY LIMO

via Google
Ines Bianchi

Super user-friendly service during booking and payment processes! We found some bumps along the way 🙂 but NY City Limo personnel went all the way to make it happen and everyone was happy in the end. Definitely recommend!

via Google
peeshCharleston_SC

Good reliable service. Would highly recommend this service. Driver showed up on time and did a great job. Would use service again.

via TripAdvisor
Katherine Keaton

The limo service was amazing! Our driver Diego was prompt and excellent on my wedding day, even when it started pouring!! I didn’t get wet at all from the limo to the ceremony space & Diego waited patiently and helped everyone with their …

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Response from business owner

Hi Katherine,

Thank you very much for taking time and leaving us 5 star review we really appreciate it.

via Google
Chris M

I booked with NYC Limo last minute and they scrambled to get me a ride. The next day I had them booked again and had to change plans during the day. Once again they accommodated without any negative words or actions. I will use them …

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via TripAdvisor
Johan H

Excellent service. Friendly driver, nice car. Driver kept waiting for us at JFK although we had a delay of 1h.

via TripAdvisor
jepridgeon

Airport service to and from LaGuardia was worry free...The driver was helpful, on time and respectful. The car was exactly as promised. I would definately use them again.

via TripAdvisor
ym rosen

Needed a last minute limo for a wedding, NYcitylimo was the ONLY Company in the tri state area that was willing to help me. Great service before & at actual event. Nice vehicles and great prices. Will defiantly use them again!

via Google