Reviews

From 366 reviews
Tali Mackay

Our driver, Vasily, was excellent – courteous & punctual

via Google
StanUSA2014

We were greeted at JFK. The driver David helped with the luggage. Clean, comfortable Car. Water was offered. On the way back, again the car was there in time. Friendly driver, again helped with our luggage. I would use them again when …

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Caroline O'Brien

Traveling from Ireland and very unsure of the best way to reach our accommodation in mid-town Manhattan we decided to opt for a private limo service. We wanted a person at baggage claim waiting for us who would also help with luggage! From …

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Kate McMahon

Overall excellent service but we couldn,t find the driver and he couldn,t find us, but the geography of Newark was confusing and not his fault, he was such a lovely guy. Paul was our driver and really looked after us.

I had booked a black …

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Rhona A Hanna

On time efficient professional .Very impressive service

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Terry Cox

The driver showed up on time and dressed perfect for the occasion. My family was very impressed and speechless. The car was beautiful outside and inside and of course the ride was smooth.

I would gladly refer them to anyone. In fact, I …

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Justin Hall

I have now used NY City Limo twice, one for my wife’s trip to NYC and this time for my Son’s 16th Birthday trip to Wrestle Mania and I can not rate them highly enough.

What a professional service, with really knowledgeable and friendly …

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craig nolan

Archi is a top man,

I will be emailing them as soon as we organise to go back to new york to rebook.

Thanks again Archi.

via Google
Trond Rolfsvåg

Safe, clean, timely, polite and friendly driver.

Will use again.

via Google
Zuzanna Buszman

Perfect, dedicated and caring service.

via Google
Amy Moran

Our flight came in hours late and we had no problem getting picked up.

via Google
Carsten Budolph-Larsen

Everything in Perfect order!

Friendly driver, nice car, nice ride.

On time, held up sign in airport, helped with bags.

via Google
Flow Connect

Absolutely professional service

Response from business owner

Thank You!

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Robert Anton

Great service. Drivers were amazing.

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K

first trip to new York... Driver was lovely car was absolutely immaculate and the drive was fab even in rush hour. Have booked again for my next trip 🙂

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mrmikeb5

On time and comfortable ride with no worries, the last leg of my vacation. Driver was very nice and also help taking care of my bags in and out of the car.

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David Lagrange

Great expérience. Very Nice service. Thats very cool to get to the hôtel in a stretched limo.

Response from business owner

Thank You!

via Google
gloria p. smith

...u guys were on spot when/where u were suppose to be.....we looked good together...what else could you ask????

Response from business owner

Thank You!

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Cafe Racer Yamaha 1300 XJR

Great, super great... what a kindness, what a beautiful car... See you soon 😉

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Tom Arnold

Professional and safe and clean...really nice car very comfortable specially after a long flight in a cramped airliner you want to stretch out a bit ..driver was amazing , had a slight issue where I think I must have input the wrong flight …

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Response from business owner

Thank You!

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Bernarda Thomson

When we landed our car was not there to meet us. But was on its way we ordered a town car and received a stretched limo which was very nice for my daughters birthday .

We were not charge any extra and they were very professional.

Our driver…

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Response from business owner

Thank You!

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Jennifer Flynn

First class service. Very attentive.

Response from business owner

Thank You!

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FrancisJ28

Always early for our pickups!!!!! We were lucky enough to have the same driver that took us from the airport to our hotel......back to the airport from our hotel. Car was super nice! Bottled water, recliner seats, warmer seats!! Just all around excellent service!! I...

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Extraordinary702887

great stretch limo lovely and helpful driver Diego Would certainly recommend them and will be using them again in March

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Bill Riess

Fair price and nice people.

via Google
Carmen Mott

Prompt service, clean cars, friendly drivers

No complaints!

Response from business owner

Thank You!

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Jennifer Sanchez

Our driver was waiting for us when we arrived at the airport and took us directly to our destination.

Response from business owner

Thank You!

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Jeremy D

Our flight into NY was delayed by 1-2 hours. The driver was waiting when we arrived and whilst it was not a pure meet and greet at the baggage collection, we managed to find him just outside the terminal. We were not charged any additional...

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Lianna W

I would like to share about our booking for Limo Van, assisted by Archi. Very good & informative. He replied us promptly. Will make a booking with this company when visit NYC someday. Keep up the good work!

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fm0072018

We booked a limo from JFK to Midtown Manhattan on line having read the Trip Advisor reviews. When we arrived in New York we were met by the driver who was smartly dressed,friendly and helped carry our luggage to the car. He chatted with us...

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Lino Catana

We had a great time in NYC with Paul our driver during the Holoday Season. Even though it was super busy, Paul got us to the main attractions we wanted to see and navigated the city with easy in our stretch limo. We were 12 people and had a…

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Mike Nicosia

Driver arrived a bit earlier than scheduled and we were not ready. He did wait and we arrived for our flight on time. Would use again.

via Google
Trevor Hillier

Great service and very clean vehicles. My family and I were very happy. I definitely recommend BY City Limo.

via Google
Zurab D

Great ride. Driver was a little late but you can’t blame him given the construction at airport. He was very courteous and professional.

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Kiser B

Really great service and excellent experience overall. The limo was slightly delayed but they called with full timing info and the car itself was first class. I would recommend and use NY City Limo anytime.

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Mike M

Our flight was canceled and rescheduled for the next day. The guys changed our bboking with no issue. Amazing car and services. Driver very friendly. Will do it again. Thanks.

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Trina Campbell

Highly recommend!! Our flight was delayed almost 2 hours and I just knew with it being the holiday season we would likely have to find alternate transportation from Laguardia to our hotel. I reserved the limo as a surprise for my daughter's…

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Zurab Davili

Great ride. Very hospitable driver.

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Andre S

Punctual and great communication with Dispatch. Service was as expected and made our commute from LGA to our hotel in Times Square a joy. and the kids loved it. Plenty of luggage space for 8 travelers with 10 bags.

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LutzEhrlich

We met a few friends arriving on Int'l flight in JFK and rented a stretched 10 person limo to meet & greet them and to drive ton NYC "in style", including champagne in the limo.

Great way to drive to the city and the price as about-…

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Kurt Rush

Excellent service from drivers and customer service department. There was some confusion around my early morning pickup which they fixed by calling me and confirming my details. The driver was on-time and very courteous.

I highly recommend …

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Stuart S

Two excellent trips from and back to the airport. Very punctual and great service, I would recommend to anyone visiting New York.

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492kendallc

On our first trip to NYC as a family of five with plenty of baggage, it was reassuring to be met by our driver with his nice big, clean car to take us where we needed to go. Our driver was kind and helpful and pointed out interesting …

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drdon50

Excellent service and polite personnel. Very helpful driver and personalized assistance at the airport.

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Tracie Williams

Carlos from NYC Limo was a GREAT driver & provided AWESOME customer service.

Response from business owner

Thank you very much for taking some time and sharing your experience.

BEST REGARDS,

NY CITY LIMO

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cintya arnold

Toma, our driver met us at the Arrivals terminal and took us to the S550 and drove to our destination without issue.

Response from business owner

THANK YOU VERY MUCH FOR YOUR GREAT REVIEW WE REALLY APPRECIATE IT.

BEST REGARDS

NY CITY LIMO

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drhag94

From airport pick-up to airport drop-off the service, cars, and drivers were the BEST!! On time, immaculate cars and friendly drivers – made our first trip to NYC perfect 😁

Response from ArchiliA

Thank you very very much for taking time and sharing your experience with NY CITY LIMO really appreciate your feedback. BEST REGARDS NY CITY LIMO

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John Koncelik

Our driver was prompt and very helpful. On a busy Friday night, Edgar got us to our hotel in plenty of time to make sure we were able to get to our dinner reservations. Excellent service and vehicle. I'll use you again!!

Response from business owner

Thank you very much for taking some time and sharing your great experience with other people.

BEST REGARDS,

NY CITY LIMO

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Craig Larson

Excellent service. On time and very helpful driver.

Response from business owner

THANK YOU VERY MUCH CRAIG FOR YOUR GREAT REVIEW

BEST REGARDS.

NY CITY LIMO

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Cindy Forest

Our driver Domingo was excellent. Very easy to work with and confirm reservation. Would use them again!

Response from business owner

Thank you very much Cindy for giving us 5 star we really strive for this 🙂

BEST REGARDS,

NY CITY LIMO

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Curious462815

Great service from start to finish, booking easy. Driver was waiting in arrivals, car different from what was booked but apparently much cooler than the original according to the younger members of our group!! All in all extremely happy and…

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Response from ArchiliA

Thank you very much for your review,

We are really happy that we made you and your group happy!

BEST REGARDS.

NY CITY LIMO

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Steven Smith

Great car, great driver- on time- hassle free

Response from business owner

Thank you very much for taking some time and sharing your experience.

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Anna Kirnos

It’s so good and it’s good car

Response from business owner

Thank you for your review.

BEST REGARDS,

NY CITY LIMO

via Google
Terry Morris

On time. Good vehicles. Nice drivers.

Response from business owner

Hello Terry,

Thank you very much for sharing your experience.

BEST REGARDS,

NY CITY LIMO

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provostom

Used the service three times this week... on time, great cars and drivers each time, and the customer service on the phone is terrific. Steven, in particular, on the phone, was incredible. If you want a pick up from the airport, use NY City…

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Response from ArchiliA

HI Tom, I would like to thank you very much for your great feedback. BEST REGARDS. NY CITY LIMO

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Richard

Great service, would highly recommend

Response from business owner

THANK YOU VERY MUCH FOR YOUR REVIEW.

BEST REGARDS

NY CITY LIMO

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Diane Richardson

From booking to arrival at hotel first class service nothing was too much trouble. Will certainly book again next time I'm in NYC

Response from business owner

THANK YOU VERY MUCH FOR YOUR GREAT REVIEW.

BEST REGARDS,

NY CITY LIMO

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Janet W

We found NY City Limo through a web search. Their rates were more than favorable, and since we were traveling to a strange airport, the fact that they met us inside was a plus. On our return trip, we needed to change our pickup time and …

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Response from ArchiliA

Hi Janet,

We would like to thank you for taking time sharing your experience.

BEST REGARDS,

NY CITY LIMO

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Larry Bradford

Used them for both pickup from and return to JFK. Professional, great assistance with the luggage. Will definitely use them again.

Response from business owner

THANK YOU VERY MUCH FOR YOUR GREAT REVIEW WE WILL BE HERE IN FUTURE TO HELP YOU WITH ALL OF YOUR TRANSPORTATION NEED IN NYC

BEST REGARDS.

NY CITY LIMO

via Google
Kerri B

Driver was prompt and courteous- excellent service and will use again! Used text messaging to advise where driver was waiting upon our arrival and also gave multiple status checks when picking us up on Sunday in Times Square area for our …

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Climber29511459275

First class service all the way.

We landed almost an hour early so we were expecting a long wait. I called the company who contacted the driver.

He called me immediately and collected us way ahead of schedule.

Exactly the same service on …

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Christian Balloras

5 star service with very polite driver and very clean car. Bubbles on ice in the car when we got in complimentary too! No extra charges and an overall awesome experience for the money paid

Response from business owner

Thank you very much for your review.

BEST REGARDS,

NY CITY LIMO

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NorthStar57037249725

On time, good communication and friendly driver. Booked online, easy to use web site for bookings. Would use again

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cindycV4070TA

1We used the service to and from Newark Airport. We booked the 10 passenger stretch limo which my granddaughters loved and a SUV to take us back to the airport. The process to book was easy and the lady on the phone was very helpful. The …

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Mike Dean

In time, polite drivers. No issues at all.

Response from business owner

THANK YOU.

BEST REGARDS,

NY CITY LIMO

via Google
Pedja Petrovic

I always get a limo when I visit a new destination on my international travels. With NY City Limo it turned in to a little routine when I have some business to take care of in the Big Apple. Not only that it's fun and comfortable, but it's …

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Response from business owner

Thank you very much for taking time and leaving us 5 star review we will be more then happy to provide excellence of service in future!

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JoAnn C

First time user. They picked us up at the airport. Our flight was a little late but the driver was at baggage claim. My husband has back issues and the car was close to baggage claim so he didn’t have to walk very far. The return trip to …

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Pauline Hkju

Prompt responses, on time and very helpful as we were potentially going to miss our flight and need to reschedule. Will definitely use again!

Response from business owner

Thank you very much for taking some time and sharing your experience with NY CITY LIMO

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barrybox2018

On time and very professional service for airport transfer. Always our first choice when visiting NYC.

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Alex Williams

On time pick up, super clean vehicle and very courteous driver. Will definitely use your services in the future.

via Google
jctarheel

Great service great ride and super nice limo. I would have given 5 star if driver would have been waiting for us with sign out.

via Google
Albert Ha-Kohen Alkhabbaz

Driver came on time, Great Service.

via Google
Sasha Stephens

I hired NY City Limo to pick up my daughter when she came home from college. She landed at Newark and the driver met her in the terminal and carried her luggage. She has never stopped talking about how great the airport limo service was. I …

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Response from business owner

Thank you very much for taking time and leaving us 5 star review we are very happy that we made you daughter happy.

via Google
Neil Alston

When I called for a ride to the airport on short notice the man who I spoke to was extremely accommodating. I think it must have been the owner. He had a car at my door the next morning at 5 AM. The driver was very polite and got me to my …

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Response from business owner

HI NEIL,

THANK YOU VERY MUCH FOR YOUR GREAT REVIEW AND THANK YOU FOR TAKING TIME AND WRITING A REVIEW ABOUT NYC LIMO.

BEST REGARDS

NY CITY LIMO

via Google
Diane Pieloni

A 5 Start service! Will definetly go for it again! Driver on time, clear indications and amazing car up-grade! Thank you NYCityLimo, you made my parents arrival at NY amazing....

via Google
Iñaki l

The entire process was easy, professional and satisfactory.

I booked a black 10 people stretch and received exactly that.

Although the driver was late due to an accident near the airport (JFK) the communication was good and the operator …

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Jen Young

I tried to make a reservation online at 9:30am for a 1:30pm pickup from mid-town Manhattan to JFK (hotel’s advice that would be plenty of time). After not getting the reservation officially confirmed by 11:30, I called customer service and …

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Response from business owner

Hello Jen

Thank you very much for taking some time and sharing your experience with other people on Google.

Best Regards.

NY CITY LIMO

via Google
RaymondCB

The driver was waiting for us at the airport when we arrived. We had a seamless transfer from the airport to the hotel. Would use them again.

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Nikki Robinson

We had a pleasant experience with NY City Limo. We booked them for a wedding on August 18th and the staff was beyond amazing. Our driver was Laura and she arrived on time and was very accommodating to our request. They price was the most …

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Brian Pacini

Dear readers,

This business did an exceptional job for me. I would definitely recommend its services to everyone.

Sincerely,

Brian Pacini

Response from business owner

THANK YOU BRIAN FOR YOUR REVIEW.

BEST REGARDS,

NY CITY LIMO

via Google
Ines Bianchi

Super user-friendly service during booking and payment processes! We found some bumps along the way 🙂 but NY City Limo personnel went all the way to make it happen and everyone was happy in the end. Definitely recommend!

via Google
peeshCharleston_SC

Good reliable service. Would highly recommend this service. Driver showed up on time and did a great job. Would use service again.

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Katherine Keaton

The limo service was amazing! Our driver Diego was prompt and excellent on my wedding day, even when it started pouring!! I didn’t get wet at all from the limo to the ceremony space & Diego waited patiently and helped everyone with their …

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Response from business owner

Hi Katherine,

Thank you very much for taking time and leaving us 5 star review we really appreciate it.

via Google
Chris M

I booked with NYC Limo last minute and they scrambled to get me a ride. The next day I had them booked again and had to change plans during the day. Once again they accommodated without any negative words or actions. I will use them …

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Johan H

Excellent service. Friendly driver, nice car. Driver kept waiting for us at JFK although we had a delay of 1h.

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jepridgeon

Airport service to and from LaGuardia was worry free...The driver was helpful, on time and respectful. The car was exactly as promised. I would definately use them again.

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ym rosen

Needed a last minute limo for a wedding, NYcitylimo was the ONLY Company in the tri state area that was willing to help me. Great service before & at actual event. Nice vehicles and great prices. Will defiantly use them again!

via Google
GD&PS LLC

We have used them couple of times night out in Manhattan and we loved them 5 star all around. If We need to use limos this is the only limo company that we will use thank you NY City Limo for making out night great.

via Google
Favorites2171

Great experience with NY City Limo we used them for an airport transfers and they were great came 15 minutes earlier with great driver and clean car 5 star all around

Response from business owner

THANK YOU

BEST REGARDS,

NY CITY LIMO

via Google
Charlie Young

I utilized New York City Limo Service recently on two rainy days in Manhattan. Same driver both days made life easy for us in difficult weather conditions running around in suits. Loved the service, easy to confirm and use. Will use New …

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Response from business owner

Charlie,

Thank you very much for taking a minute and sharing you experience with NY CITY LIMO, We really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via Google
Anders Skov

Going back to Denmark we decided to drive to the airport with style!. Driver on time, car was a stretched limo, much better than expected. Price compedetive.

We were really happy!

Response from business owner

Hi Anders,

Thank you very much for taking a minute and sharing you experience with NY CITY LIMO, We really appreciate it.

We are very happy that we made you happy with our service 🙂

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via Google
scledbetter

I was truly impressed with NY City Limo. They went out of their way to communicate and make my family feel like they were the only ones they were servicing in NYC. I rode in a yellow cab while in NYC before and that was a white knuckle ride…

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Response from Archili A

Hello,

Thank you very very much for taking sometime and giving us a 5 star review, we really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via TripAdvisor
John Everett Torres

Best Limo Company in NYC. When you are taking a limo ride you want to be treated like royalty right? Well you get that with NY City Limo! I have used them a few times now. Always prompt and courteous. The first time was with 10 friends …

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Response from business owner

John

Thank you very very much for taking a minute and sharing you experience with NY CITY LIMO and other people on Google, We really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via Google
J G

This was a last-minute call. The driver was excellent and patient. We had a lot of luggage at the airport for the midnight arrival flight that came in after 1:30 a.m. The car (GMC Suburban) was clean and in excellent condition and roomy for…

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Response from business owner

J G,

Thank you very much for taking a minute and sharing you experience with NY CITY LIMO, We really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via Google
Martin Hoffmann

Perfect experience – at the end of our roundtrip and hectic 24 hours in NYC we decided to start our way home as relaxed as possible.

After going through reviews of several services for transport from Manhattan to JFK we chose NY City Limo. …

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Response from business owner

Thank you very much for taking a minute and sharing you experience with NY CITY LIMO, We really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via Google
Craig Boath

Fantastic company. Very easy to find driver after passing through Newark Airport. Driver excellent and took the time to take a few photos before we departed on our journey to Manhattan. Simply superb experience and would definitely use …

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Response from business owner

Craig,

Thank you very much for taking a minute and sharing you experience with NY CITY LIMO, We really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via Google
Amy Teresa Griffin

NY City Limo really came through for me! Last Sunday I wanted to have a stress free trip to the Broadway Show with my very frail, elderly Mom and NY City Limo service was great! They arrived on time, helped with the wheelchair and got us to…

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Response from business owner

Amy,

Thank you very much for taking a minute and sharing you experience with NY CITY LIMO,

We really appreciate it.

Best Regards,

NY CITY LIMO

via Google
RebeccaS3117

We had a long layover in JFK and wanted to go into town to show family members the city. Our experience was perfect! Our driver knew how to navigate the city to maximize our sightseeing and enjoyment. He was kind and helpful, too!

Response from Archili A

Thank you very much for sharing your experience with other members of TripAdvisor and giving us 5 star review we really appreciate it! We are looking forward providing excellence of service in future. Best Regards, NY CITY LIMO

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rkgolden04

This was our first time in NYC. I booked a limo for our last night and what a great experience! From the time he picked us up to the time he dropped us off...it was incredible! The driver took us to some beautiful places to get out and take…

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Response from Archili A

Thank you very much for sharing your experience with other members of TripAdvisor and internet we really appreciate it.

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via TripAdvisor
Nancy M

I used NYC Limo for airport pick up and drop off. Easy website to navigate. You pick your car which is a very nice option. They have a very nice selection of cars available. The driver met me inside terminal just as promised. The car was …

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Response from Archili A

Thank you very much for sharing your experience with other members of TripAdvisor and giving us 5 star review we really appreciate it!

We are looking forward providing excellence of service in future.

Best Regards,

NY CITY LIMO

via TripAdvisor